Security Policy

Our Security Commitment

Milewire Networks is committed to maintaining the highest standards of security to protect your data and ensure the integrity of our services. We implement industry-leading security practices and continuously monitor our systems to safeguard your information.

Data Encryption and Transmission

All data transmitted between your browser and our website is protected using industry-standard encryption:

• HTTPS/SSL Encryption: Our website uses HTTPS protocol with SSL/TLS certificates to encrypt all data in transit
• Secure Data Transmission: All form submissions and communications are encrypted end-to-end
• Certificate Validation: We maintain up-to-date security certificates to ensure secure connections

Access Controls and Authentication

We implement strict access controls to protect your information:

• Limited Access: Only authorized personnel have access to customer data, and access is granted on a need-to-know basis
• Multi-Factor Authentication: Our team uses multi-factor authentication for all administrative access
• Regular Access Reviews: We conduct periodic reviews of access permissions to ensure appropriate controls
• Secure Authentication: Strong password policies and authentication mechanisms protect all systems

Infrastructure and Hosting Security

Our website and services are hosted on Vercel, a leading cloud platform that provides enterprise-grade security:

• Global CDN: Content is delivered through a secure, globally distributed content delivery network
• DDoS Protection: Advanced DDoS mitigation protects against distributed denial-of-service attacks
• Automatic Security Updates: Infrastructure is continuously updated with the latest security patches
• Redundancy and Backup: Multiple layers of redundancy ensure data availability and integrity
• SOC 2 Compliance: Our hosting provider maintains SOC 2 Type II certification

Payment and Financial Data

Milewire Networks does not store, process, or have access to customer payment card information. All payment transactions are handled by PCI-DSS compliant third-party payment processors. We never store credit card numbers, CVV codes, or other sensitive payment data on our servers.

Security Monitoring and Incident Response

We maintain continuous security monitoring and have established incident response procedures:

• 24/7 Monitoring: Automated systems monitor for suspicious activity and security threats
• Incident Response Plan: We have documented procedures for responding to security incidents
• Regular Security Audits: Periodic security assessments and vulnerability scans
• Prompt Notification: In the event of a data breach, we will notify affected parties in accordance with applicable laws

Third-Party Service Security

We carefully select and vet all third-party services and vendors to ensure they meet our security standards. Our integrated services, including analytics and hosting providers, maintain their own robust security practices and compliance certifications.

Employee Security Training

All Milewire Networks team members receive regular security awareness training and are required to follow strict security protocols. We maintain confidentiality agreements with all personnel who have access to customer information.

Your Security Responsibility

While we implement comprehensive security measures, we encourage you to take steps to protect your own information:

• Use strong, unique passwords for any accounts
• Keep your devices and software up to date
• Be cautious of phishing attempts and suspicious emails
• Report any security concerns to us immediately

Reporting Security Concerns

If you discover a security vulnerability or have concerns about the security of our website or services, please report it to us immediately. We take all security reports seriously and will investigate promptly.

Updates to This Security Policy

We may update this Security Policy periodically to reflect changes in our security practices or technology. Material changes will be posted on this page with an updated "Last Updated" date.

Questions About Security

If you have questions about our security practices or would like more information, please contact us: